DHI-Plus Mobile

Privacy Policy

Our commitment to privacy

DHI Computing Service, Inc. (“DHI-Provo”) is committed to maintaining the confidentiality, integrity, and security of personal information about its clients. When you provide personal information to DHI-Provo, we believe that you should be aware of our policies designed to protect the confidentiality of this information and how we use it as part of the services.

How and why we obtain information

DHI-Provo obtains personal information about you in the following ways:

• From you or your authorized representative on applications or forms
• From transactional activity
• From other sources with your consent or with the consent of your authorized representative

We may use this information to process transactions; to respond to inquiries from you or your representative and to develop, offer, and deliver new programs and services. DHI-Provo takes great care to protect your personal information and when we use it, we do so with respect for your privacy.

How we protect your information

DHI-Provo has always considered the strong protection of sensitive information to be a foundation of our clients’ trust and a standard practice. We employ extensive physical, electronic, and procedural protection mechanisms, and we regularly adapt these controls to respond to changes in requirements and advances in technology.

Within DHI-Provo we restrict access to personal information to those who require it to provide our services to you.

DHI-Provo does not sell or rent client names or contact information to any firm or non-profit organization. We do not share your information with any other firm or nonprofit organization for their marketing or fundraising purposes, unless you or your authorized representative explicitly asks us to do so. You do not have to contact us to benefit from these protections; they apply automatically to all our clients.

We may provide copies of your information or access to your information to other individuals, firms or non-profit organizations, such as consultants and research organizations, as part of our services to you as we are directed to do so by you or your authorized representative.

We may share the personal information that we collect with government agencies or other regulatory bodies and law enforcement officials to the extent required by applicable law.

Privacy online

Privacy, security, and service online are just as critical as the rest of our operations. DHI-Provo works to secure our systems from unauthorized access and to maintain the security of your online session. We use firewall barriers, encryption techniques for transmissions and authentication procedures, among others, to maintain the security of your online session and to protect systems from unauthorized access.

When you interact with us through our online channels, such as websites and mobile applications (“DHI-Provo websites”), DHI-Provo manages personal information in accordance with all of the practices and safeguards described previously.

When you visit DHI-Provo websites, we may collect technical and navigational information, such as device type, browser type, Internet protocol address, pages visited, and average time spent on DHI-Provo websites. We use this information for a variety of purposes, such as maintaining the security of your online session, facilitating site navigation, improving DHI-Provo website design and functionality, and personalizing your experience on DHI-Provo websites. Additionally, the following policies and practices apply when you are online.

Cookies and Similar Technologies

We use cookies and similar technologies to support the operation of DHI-Provo websites. Cookies are small amounts of data that a website sends to a web browser on a visitor’s computer. Our cookies help us to maintain the session and collect information about visitor activity on DHI-Provo websites, including date and time of visits, pages viewed, amount of time spent on our sites, or general information about the device used to access the site. DHI-Provo cookies are also used for security purposes and to personalize your experience, such as customizing your screen layout.

You can refuse or delete cookies. Most browsers and mobile devices offer their own settings to manage cookies. If you refuse a cookie when on DHI-Provo websites, or if you delete cookies, you may experience some inconvenience in your use of DHI-Provo websites. For example, you may not be able to sign in and access your account, or we may not be able to recognize you, your device or your online preferences.

DHI-Provo websites may use cookies and other technologies, such as web beacons or pixel tags, in online advertising. We do not share personally identifiable information about our clients with third-party service providers, and such service providers do not collect such information on our behalf.

DHI-Plus Mobile app

The DHI-Plus Mobile application (“app”) allows you to access your records and the records of your employer and/or employee and/or consultant/service provider and/or client who have authorized your access to such records through the app. Our privacy practices apply to any personal information or other information that we may collect through the app.

Last Reviewed December 2013